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FAQ & Quick answers

Guides & FAQs

Step 1

Trim the wick

Before each burn, trim the wick to approximately ¼ inch (6 mm). This helps maintain a clean, even flame and prevents excessive soot.

Step 2

Burn with care

Always place your candle on a stable, heat-resistant surface and never leave it burning unattended. Keep away from drafts, children, pets and flammable materials.

Step 3

Protect your creation

Store your candle or wax melts in a cool, dry place away from direct sunlight and heat. This helps preserve their colour, shape and fragranc

Step 4

Allow an even melt

For container candles, allow the wax to melt evenly across the surface during each burn whenever possible. This helps prevent tunneling and encourages a more even, longer-lasting burn.

CARE FOR YOUR CREATION

Whether you have a question about our creations, your order, or simply need assistance, we’re here to help. Send us a message and we’ll be in touch soon.

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